Survey settings and options

Survey Settings

The Settings section lets you configure how your survey works. You’ll see 5 tabs in the left sidebar of the Settings section: General, Survey Options, Start/Finish, Languages, Header/Footer.


Editing the survey permalink

The permalink setting has been moved to the Share menu in the new Crowdsignal user interface.

You can edit the survey link through the Share menu, by clicking on the button located top right of the page. In the Link tab, click on edit to change the permalink of the survey.

Note that editing the permalink here does not change the survey title. You can change the title in the Editor section.

Survey Restrictions

There are several different restrictions you can place on your survey. After editing any of these settings, be sure to click Save to save your settings.

Password Protection

You can choose to set a password that participants must enter to be allowed to complete the survey.

To set up a password, check the Password protection box, and enter a password.

Captcha Protection

You can enable Captcha protection to force the survey participant to fill in a CAPTCHA form before accessing the survey. This is a good way to prevent automated responses by scripts or bots.

This is similar to what the survey participants will see before they can begin the survey:

One Response Per Computer

Enable this to prevent participants from completing the survey more than once.

IP Restriction

To restrict your participants to a pre-defined set of IP addresses, you can enable IP restriction, and enter each IP address on a separate line:

Email restriction

You can enable Email Restriction to restrict survey completions to only those with a valid email address, or only those belonging to a group of specific email addresses you choose. If you want to restrict to specific email addresses, before moving further, you’ll want to create an email group.  Then enable Email Restriction, and click on Select Users.

This will open the Email Whitelist dialog box.

If you allow any email address, a participant must enter any valid email address to get access to the survey or quiz. The response is registered when the participant clicks the confirmation link.

If you choose an email group, only email addresses from this group will be permitted access to your survey or quiz. Also, responses from the email addresses in an email group will only be registered when the participant clicks on the confirmation link.

If you choose to enter individual email addresses, you can use wildcards to allow a set of email addresses. For example, if you were to enter *, all valid email addresses ending with will be permitted access to the survey.

Once you choose the email addresses you would like to be whitelisted, click Save Selections.

Now when a participant opens this survey they will be asked to enter an email address. When the participant completes the survey they will receive an email with a confirmation link.

The participant will have to click on that link to confirm ownership of the email address, which will then register their survey response.

Survey Options

Automatic Survey Closing

You can set your survey to close automatically either on a specific date/time, or after a specific quota of responses have been submitted.

Survey Navigation

You can choose whether to display question numbers next to each question, whether to show a progress indicator on your survey, and whether to show a back button on surveys with multiple pages (note that adding branching rules will disable the back button.)

Survey Timeout

Account holders with one of our paid plans can change the page timeout of a survey. This is how long a user has to finish a survey as a whole. The default is 24 hours, but it can be changed to 1 hour if circumstances require it.


Start Message

If you like, you can create custom start message that your survey participants will see before they start the survey:

Finish Message

If you have one of our Business or higher plans, you can also create a custom finish message that participants will see after they complete the survey. Be creative with your custom messages—show a little personality! It’s always nice to know that you’re completing a survey created by a human for humans.

If you prefer, you can select Redirect to an URL instead, and enter a URL where your participants will be redirected after completing the survey.

Get a copy of the response

By default, after finishing the survey, your survey participants will be presented with the option to receive a copy of their survey responses via email.

If you’d like to hide this option, you can check the box that says Hide “Get copy of response” feature in the Finish Message panel.


In the Language Pack section, you can choose whether or not to assign a language pack to the survey. Language packs allow you to change the default English text to a different variety of English text you choose or to the language of your choice. If you’ve already created a language pack for your survey, you can select it from the drop-down list.

You can create a new language pack for your survey on the same page. Just enter your translation of each phrase, and at the bottom of the page save your language pack with a new name.


Choose whether to show a custom header and/or footer on your survey, and optionally on the first and/or last page of your survey. This feature only works for Surveys with Multiple Questions per Page setting.