Email address restriction and whitelisting for polls

Email Restriction

The email address restriction for polls allows you to force respondents to submit a valid email address when voting on a poll. The poll will not register the vote until the voter clicks on a confirmation link in their email. Also, if you set the poll to block repeat voters, the poll will now block repeat voters from using the same email address more than once.

To add the email address restriction to your poll, do the following.

To go back to edit an existing poll, hover over the poll’s name in your Dashboard, and click Design Poll:

Click the Design Poll link under your poll's name to edit the poll.

In the Advanced Poll Settings at the bottom, check the Email Restriction option. Checking this will require your respondents to validate their vote by clicking a link in an email sent to them.

Email Whitelisting

You can further restrict voting on your poll by whitelisting specific emails, allowing only recipients you choose to vote in the poll. When you click the Email Restriction option, a Select Users button will appear.

Click on the Select Users button, and you will see the email address whitelisting dialog. Un-check Allow any email address, then you will be able to choose specific email respondents. You can choose an existing group, or enter specific, individual email addresses:

Choose individual email addresses or existing Crowdsignal email groups as eligible respondents to a poll.

If you allow any email address, a participant must enter any valid email address to get access to the poll. The vote is registered when the participant clicks on a confirmation link.

If you choose an email group, only email addresses from this group will be permitted access to your poll. Responses from these selected recipients will only be registered when the voter clicks on a confirmation link.

You may choose multiple groups to whitelist, and you may add recipients manually, in addition to the groups.

If you choose to enter individual email addresses, you can use wildcards to allow a set of email addresses. For example, if you entered *, all valid email addresses ending with will be permitted access and respond to the poll.

Once you choose what email addresses you want whitelisted, select the Save Selections button.

Finally, select the Update Poll button on the poll editor page to save all your poll settings.

Now when a voter tries to submit a vote on a poll, they will be asked to enter an email address:

Enter email address to have vote validation sent to email address.

When the respondent clicks the Vote button after entering their email address, they will get a notification that an email has been sent to them.

The user will be then sent an email with a confirmation link. When the respondent clicks the link, they confirm ownership of the email address, and the vote is registered. A browser window is opened, showing them current results of the poll:

If you are using the direct link to the poll, the voter will be requested to enter an email address before they vote:

When they submit their vote to the poll, as above, they will get a notification that a confirmation link has been sent to their email. Once the respondent clicks on the link, the vote will be registered.

Confirmation email didn’t arrive?

If your respondent claims their confirmation email never arrived, please advise them to check their email’s Spam, Social, Updates, Promotions, and/or any other auxiliary folders.